Last Revised: December 18, 2023
This Privacy Notice (“Privacy Notice”) describes how Emerson Electric Co., its subsidiaries and affiliates that link to this Privacy Notice – each entity being a data controller- (“Emerson”, “our”, “we”, or “us”) may collect, process, use and share information relating to you as an individual or as a business (“Personal Data”). The Personal Data we collect depends on the interactions you have with us (“Your Relationship”), such as (but not limited to) the products and services you use, this website, your location and applicable law. Please note that specific data privacy information (a “Specific Notice”) in addition to this Privacy Notice may be provided depending on specific interactions you have with us. In the event of a conflict with this Privacy Notice and a Specific Notice, the Specific Notice will prevail unless specifically stated otherwise.
Contacting Us
Emerson Electric Co. (NYSE: EMR) is registered in the USA as a corporation in the State of Missouri and has its registered office at 8000 W. Florissant Avenue St. Louis, MO 63136, USA.
A list of Emerson’s subsidiaries and affiliates can be found here.
The Emerson subsidiary or affiliate responsible for the respective processing activity is identified in the applicable documentation pertaining to Your Relationship.
If you want to exercise your data privacy rights as described below or you have any questions about this Privacy Notice, please reach out to our data protection organization:
Email: Data.privacy@emerson.com
Regular Mail: Emerson Electric Co
Attention: Privacy Inquiries
8000 W. Florissant Avenue, Building AA,
St. Louis, MO 63136, USA
Telephone: +1.314.679.8984
Fax: +1.314.553.1232
To opt-out of our use of third-party advertising Cookies, please see the section Cookies below. You may submit a request to opt-out of sales by clicking on this link: “Do Not Sell or Share My Personal Information.” You also may submit a request by calling us at 1-888-905-0846.
If you would instead like to unsubscribe from our marketing communications, please select the unsubscribe link in the footer of our email communication or email us at Data.privacy@emerson.com
Overview
Our privacy practices may vary among the countries in which we operate to reflect local requirements.
The following table provides an overview of our processing activities under this Privacy Notice. By clicking “Read More” or by scrolling down the page, you will find more detailed information. Kindly note that a Specific Notice may provide additional information which would prevail unless specifically stated otherwise.
Personal Data Collection
Depending on Your Relationship with us, we may collect the following types of Personal Data from you through your interactions with us, either automatically or provided directly by you:
In certain circumstances, we collect Personal Data from you about a third party. If you submit any Personal Data about another individual to us, you are responsible for making sure that you have the authority to do so and to allow us to use their Personal Data in accordance with this Privacy Notice.
We also collect your Personal Data or usage data from third parties in certain circumstances:
We will apply the terms of our Privacy Notice to any Personal Data received from a third party, unless we have disclosed to you otherwise. Emerson is not responsible for these third parties’ dissemination of your Personal Data.
How We Use Your Personal Data
Depending on the type of Relationship with us, we use your Personal Data for the following purposes, as permitted by applicable law:
Legal Bases for the Processing and Consequences
We rely on the following legal grounds for the collection, processing, and use of your Personal Data:
In general, the provision of your Personal Data is voluntary, but in certain cases it is necessary in order to enter into a contract with us or to receive our products or services as requested by you.
Personal Data Shared with Third Parties
We only share your Personal Data with companies, organizations and individuals outside of Emerson as described below or as described in a Specific Notice.
We may share aggregated data that has been anonymized or pseudonymized (so that you are not identified) with third parties – like publishers, advertisers or connected websites – and may make this data publicly available or use it for any purpose.
Disclosure or Sale of Personal Data
The following table identifies the categories of Personal Data that we disclosed for a business purpose to service providers or sold to third parties in the 12 months preceding the “Last revised” of this Privacy Notice and, for each category, the category of service providers or third parties to whom the Personal Data was sold or disclosed:
Public Forums
Our websites may offer publicly accessible blogs, message boards, or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
Links to Social Networking and other Third-Party Websites
Our services may contain links to social networking and other websites and mobile applications that are operated and controlled by third parties. While we try to link only to websites that share our high standards and respect for privacy, we do not take responsibility for the content, or the privacy practices employed by other websites. Unless otherwise stated, any Personal Data you provide to any such third-party website will be collected by that party and not by us and will be subject to that party’s privacy policy (if any), rather than this Privacy Notice. In such a situation, we will have no control over, and shall not be responsible for, that party’s use of the Personal Data you provide to them.
Security
We maintain appropriate technical and organizational measures to protect your Personal Data, including assuring that third-party service providers who access or handle Personal Data on our behalf and affiliates maintain such safeguards. We seek to encrypt credit card numbers from e-commerce transactions conducted on our websites using secure socket layer ("SSL") technology.
However, no method of Internet transmission or electronic storage is 100% secure or error-free, so it is not possible to guarantee absolute security. You must protect against unauthorized access to your password and to your computer, and be sure to sign off when finished using a shared computer. If you have reason to believe that your interaction with us is no longer secure (e.g., if you feel that the security of any account you might have with us has been compromised), please immediately notify us by emailing Data.privacy@emerson.com or by calling us at +1.314.679.8984.
Where we have given you or you have chosen a password which enables you to access certain portions of our websites, you are responsible for keeping this password confidential. You should not share your password with anyone.
International Data Flows
As Emerson is a global organization, the Personal Data that we collect or receive about you may be transferred to and/or processed in accordance with applicable law by entities that are located inside or outside the local jurisdiction it is collected in. The laws of these jurisdictions may differ from the laws of your country. Regardless, we take necessary measures to ensure that transfers out of the local jurisdiction are adequately protected as required by applicable data protection laws, such as adopting the European Commission’s Standard Contractual Clauses or another safeguard to enable the transfer in accordance with applicable law. You can ask for a copy of such appropriate safeguards by contacting us as stated above under the section Contacting Us.
Your Choices and Rights
Depending on your location and applicable law, you may have certain rights in relation to your Personal Data, as described below. To exercise these rights, please contact us using the information provided in the Contacting Us section above.
Please note that requests to exercise your rights with us may be subject to verification of the identity of the requester. How we verify your identity will depend on the manner and context in which your data was collected. You may be entitled to use an authorized agent to exercise your rights on your behalf, and if you choose to do so, the agent will be required to verify both their identity and their authority to act on your behalf.
South Africa Residents
Please see attached external privacy statement and access to information manual applicable to South Africa.
How long we keep your data
Your Personal Data will be kept as long as necessary to provide you with the services and products you requested. Once you have ended Your Relationship with us, we will either delete or anonymize your Personal Data, unless a statutory retention requirement applies (e.g. for tax purposes, compliance with laws or in regards to a legal claim). To the extent possible, we will restrict the processing of your Personal Data for such limited purposes after the termination of Your Relationship and on a need-to-know basis only.
Notice to Emerson Investors
Certain pages of our websites allow investors in Emerson to obtain publicly available information related to company performance. Investors may view and/or request certain information through our website here. Depending upon what information is requested by an investor, this feature of our website may ask for, and the investor may choose to provide, the investor’s name, title, organization, occupation, address, telephone number, and email address (“Investor Information”). Emerson will use Investor Information to verify an investor’s identity and fulfill any requests for information.
Notice to Employment Applicants
Certain pages of our websites include the ability for people interested in working for Emerson or one of its subsidiaries or companies to find out more information about employment opportunities at Emerson, its affiliates and/or subsidiaries. To apply for open positions using our website, you must create an employment profile through our website here, which includes the information that Emerson requests you to provide, and that you may choose to provide, to be considered for employment (the “Employment Applicant Information”).
Prior to creating an employment profile, you must affirmatively consent to the privacy terms governing the submission of your information to Emerson for employment purposes here. The terms that you agree to in order to create an employment profile shall govern Emerson’s use of the information you provide to apply for employment. Emerson will use Employment Applicant Information for evaluation and hiring purposes, and communication in furtherance of the evaluation and hiring purposes.
Children
In compliance with the Children’s Online Privacy Protection Act, 15 U.S.C., §§ 6501-06 and 16 C.F.R., §§ 312.1-312.12, our website does not permit children under 13 years of age to become users, and we do not intentionally collect information from children. By using our website, you represent that you are 13 years of age or older.
Cookies
We use “cookies,” a small text file transferred to your device, along with similar technologies (e.g., internet tag technologies, web beacons and embedded scripts) to help provide you with a better, more personalized user experience. To learn more about how we use cookies and to change your cookie settings, please click here.
“Do Not Track” Signals
Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, our websites do not currently interpret, respond to or alter their practices when they receive “Do Not Track” signals.
Google reCAPTCHA
We utilize Google reCAPTCHA, which is a free service that protects websites from spam and abuse using advanced risk analysis techniques to tell humans and bots apart. Google reCAPTCHA works differently depending on what version is deployed. For example, you may be asked to check a box indicating that you are not a robot or Google reCAPTCHA may detect abusive traffic without user interaction. Google reCAPTCHA works by transmitting certain types of information to Google, such as the referrer URL, IP address, visitor behavior, operating system information, browser and length of the visit, cookies, and mouse movements. Your use of Google reCAPTCHA is subject to Google’s Privacy Policy and Terms of Use. More information as to Google reCAPTCHA and how it works is available here.
California Privacy Notice
This California Privacy Notice supplements the information contained in our Privacy Notice and applies solely to individual residents of the state of California (“consumers” or “you”). Under the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA") (collectively, "California Privacy Law"), Emerson is required to provide you with a privacy notice in a specified format. If you are a consumer as defined by California Privacy Law, please review this section below as it is a version of the privacy notice applicable to your personal information as an individual or business ("California Personal Information"). If you are a California resident, please note the following about how we have collected, used, disclosed, and otherwise processed your personal information over the past 12 months, as well as additional rights you may have with respect to your personal information. This Privacy Notice does not reflect our processing of California residents' personal information where an exception under California law applies.
For the purposes of this California Privacy Notice, Personal Information does not include:
California Personal Information.
Consistent with the section "Personal Data Collection" above, we may collect certain categories of information about California residents, such as:
Certain California Personal Information that we collect about you may be considered sensitive personal information within the meaning of California Privacy Law, including: credit card information (for billing and transactional purposes in connection with providing products and services) and precise geolocation information. We only use and disclose sensitive personal information as necessary in connection with the performance of services and the provision of goods, compliance with federal, state, or local laws, and as otherwise permitted by California Privacy Law.
Sources
We generally source California Personal Information directly from you (for instance, when you provide information as part of a business transaction or otherwise), third party reference agencies, distributors and intermediaries, distributors and intermediaries, data analytics providers, and social media networks.
Purposes of Use
In addition to the purposes stated above in the section How We Use Your Personal Data, we currently collect and use the California Personal Information for the following business purposes:
In addition to the purposes stated above in the section How We Use Your Personal Data, we currently collect and use the California Personal Information for the following commercial purposes:
Disclosure of California Personal Information
We may disclose the categories of California Personal Information described above for the business purposes described above to:
We may disclose Identifiers, Internet or other electronic network activity information, and Geolocation data for the commercial purposes described above to:
We do not sell (as this term is defined under California Privacy Law) the California Personal Information of consumers we know to be less than 16 years of age as we do not knowingly collect data of a minor.
Data Retention.
We keep your California Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include (i) for as long as we have an ongoing relationship with you; (ii) as required by a legal obligation to which we are subject to; or (iii) as advisable in light of our legal position (such as in regard of applicable statutes of limitations, litigation, or regulatory investigations). We may remove your California Personal Information for inactive accounts from our database, subject to any applicable legal or regulatory obligations. Once you have ended Your Relationship with us, we will either delete or anonymize your California Personal Information, unless a statutory retention requirement applies (e.g. for tax purposes, compliance with laws or in regards to a legal claim). To the extent possible, we will restrict the processing of your California Personal Information for such limited purposes after the termination of Your Relationship and on a need-to-know basis only.
California Privacy Rights.
California residents have certain rights with respect to their California Personal Information collected by businesses. If you are a California resident, you may exercise the following rights regarding your California Personal Information by clicking here.
In some instances, we may decline to honor your request. For example, we may decline to honor your request if we cannot verify your identity or confirm that the California Personal Information that we maintain relates to you. In other instances, we may decline to honor your request where an exception under California Privacy Law applies, such as where the disclosure of California Personal Information would adversely affect the rights and freedoms of another consumer. We will respond within 45 days of receiving your request, unless we request an extension. In the event a 45-day extension is needed, we will notify you of the extension within the initial 45-day period.
If you are a California resident, to make a request described above relating to the California Personal Information that we collected (or shared with third parties) about you that is not subject to an exception under California Privacy Law, you may:
To Exercise Your Right to Opt-Out of the Selling and/or Sharing of Your California Personal Information
In addition to the above, California residents have the right to opt-out of the sharing and sale of their California Personal Information, as such terms are defined under California Privacy Law. To exercise this right, you may submit a request by calling us at 1-888-905-0846. In addition, we have configured our cookie management tool to honor opt-out preference signals sent by Global Privacy Control ("GPC") within the browser. Due to technical limitations, the GPC signal is only honored within the particular browser. Beyond GPC, we do not currently respond to web browser “do not track” signals or other mechanisms that indicate your preference for not having information collected over time and across different websites or digital apps following your visit to one of our Sites.
Authorized representative
You can designate an authorized agent to make a request under California law on your behalf in certain circumstances. If you use an authorized agent for this purpose, we may ask you to verify your identity or that you provided the authorized agent signed permission to submit a request on your behalf. If you provide an authorized agent with power of attorney pursuant to Probate Code sections 4000 to 4465, it may not be necessary to perform these steps and we will respond to any request from such authorized agent in accordance with California law.
You will not be penalized for exercising your rights to your personal information. And, if we deny your request, we will explain why.
Shine the Light Law
California residents are entitled once per year to request and obtain certain information regarding our disclosure, if any, of your personally identifiable information to third parties for their direct marketing purposes during the immediately prior calendar year. To make such a request, please send an email to Data.privacy@emerson.com with the subject line “Shine the Light Request” and your full name, email address, and postal address in your message. In response to your request, we will provide you with a notice describing the cost-free means to opt-out of our sharing your personally identifiable information with third parties with whom we do not share the same brand name, if the third party will use it for their direct marketing purposes.
Financial Incentive
We do not engage in providing financial incentives for the disclosure of Business Information.
Accessibility
We are committed to ensuring this Privacy Notice is accessible to individuals with disabilities. If you wish to access this Privacy Notice in an alternative format, please contact us as stated above under the section “Contacting Us.”
Changes
We may update this Privacy Notice from time to time. We will notify you of any such changes, including when they will take effect, by updating the “Last revised” date above or as otherwise required by applicable law.